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I got frozen and cant even log in to see reason??


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Posted

Anyone has the same problem? is it because of CGs?

 

Yes, I never understood that. The only thing I can say is to check your email, the one associated with your neopets account, and see if they sent you an email explaining the reason. If not, either, log on to a side account and send in a ticket or, make a new account and send in a ticket. Good luck to you.

Posted

I never got my account back :') So well, I kind of lost all hope in TNT to be honest. They are not really helpful. As far as I have experienced.

Posted

I've heard that people who are frozen after the transition can't log in like you said. They just get the 'bad password' error screen. Hopefully submitting a ticket will get an answer?

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