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So Upset by the LC


Jezebel

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So, I ended up getting the last Lenny Conundrum correct, and I submitted the answer about one or two hours of the question going up (I've wanted that avatar for years). The final answer turned out to be my answer, but maybe not the exact same way I wrote it (TNT listed it as 12:14:00 NST and I probably wrote 12:14, though I'm not sure). It was a very easy trick question, and I saw through the guise and got the right answer after almost a decade of playing the Lenny Conundrum. However, when TNT released the answer, I hadn't received anything from them about my answer. In the past, I had received Neomails that my answers were wrong, but had never not received an answer.

 

In short, I didn't receive anything, even though I got the correct answer. I sent in a ticket, but is there any advice for anything I should have to prove myself? Or is it possible that they send out the Neomails/prizes the day afterwards? I'm really freaking out, because only 66 people guessed the correct answer, and I deserve to be one of them LOL It's been 9 and a half years.

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That's lame. Their filters could be expanded a little to allow for different ways of writing the answer, which should be easy for this type of answer.

Not sure if they still send out neomails for wrong answers? I don't recall ever getting such a neomail, which doesn't mean that it has never happened, it just hasn't happened recently.

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I don't think that they send out Neomails when you get the wrong answer. I know that I have guessed many, many times and been wrong and received no Neomail. I have always gotten one when I got the right answer only. As far as you not getting the prize, that really, really sucks :( You could try sending a ticket but not too sure how much good it'll do. They tend to be pretty sticky about that stuff.

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I wrote that answer as well (12:14 NST instead of 12:14:00 :/), I think you had to have the second count written as well to have it considered 'correct' because I didn't win the LC either, it was kinda disappointing. Actually I spent like 15-20 minutes as soon as it came out trying to figure out the answer then realising how easy it was.... oops lol. It's been awhile since I've done math so yeah.

 

And I don't think they send out NMs for wrong answers only if you get it correct. :<

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How frustrating. I got the right answer too, but also forgot to list the seconds. I'm assuming that if they let everyone with 12:14 win, the prize would have been substantially smaller. It's annoying when they have tricky stipulations for answers like that, though. :(

 

 

I don't think they send you an neomail for incorrect answers - I enter the LC almost every week and only get mail if I guess correctly.

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I just got a response. I'm really disappointed in them. They're basically cheating everyone out of the reward because they don't want to have to fix their own error.

 

Thanks for writing! I'm sorry to hear about the Lenny Conundrum puzzle headaches going around Neopia this week.

 

We understand there were some punctuation issues in this answer that left many players without prizes.

 

We're going to make sure that we simplify the answers in the future to avoid this kind of confusion and make sure that everyone who solves the puzzle will receive a prize.

 

Unfortunately, we will not be able to re-award prizes for this past week's contest or re-run the winners script. I understand you are likely frustrated by this response and thank you for being so understanding!

 

Thanks!

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Aww, that is annoying. It does sound like it was just a mistake on their part that lead to so many people not getting prizes. :(

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