md97 Posted October 13, 2012 Share Posted October 13, 2012 Can you post it word for word? please and thanks :arrowhead: **** :sleeping_03anim: This post has been edited by a member of staff (Zombiiesque) because of a violation of the forum rules. Please don't double post. If you would like to add something, use the 'Edit' button. Please keep your posts at least 7 words long. Adding off-topic words for word count is also not allowed. Please do not use curse words in your posts. These have been removed. Please check your user inbox to see if you have been contacted regarding this incident, then review our rules. md97 1 Quote Link to comment Share on other sites More sharing options...
passiflora Posted October 13, 2012 Share Posted October 13, 2012 Wouldn't it depend on the nature of the ticket? I think they send a lot of automated or partly-automated responses, regardless of whether or not they can think of a solution. It's probably usually just troubleshooting tips or something similar that's related to the topic of the ticket, but doesn't address any specific details within your ticket. Quote Link to comment Share on other sites More sharing options...
Mine turtle Posted October 16, 2012 Share Posted October 16, 2012 Well it could also be that your problem is anwered in the "help"section or there just to lazy too find a solution Quote Link to comment Share on other sites More sharing options...
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