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Pets been stuck in transit for weeks


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I transferred my Koi to my side account before realising I had sent it to the one I didn't have the password for. After three days it was cancelled which is fair enough. However, three weeks later, neither account has the pet and I can't use any features such as Pound, create a Neopet etc. After sending two tickets to TNT, they just said they would get back to me which they haven't.

This is really frustrating as I need a new labrat and have morphing potions etc I want to use, any ideas?

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TNT gets a lot of tickets and I know it can take them a long time sometimes to get back to people. I'm sure they'll get back to you when they can though. I understand your frustration though but I think your best bet is to just be patient.

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TNT gets a lot of tickets and I know it can take them a long time sometimes to get back to people. I'm sure they'll get back to you when they can though. I understand your frustration though but I think your best bet is to just be patient.

Agreed. I hope your pet is returned to you quickly though!

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the same thing happened to me. it took a few weeks before the pet showed up on my account again. hopefully you'll get your pet soon. since you only have 2 pets maybe u can just create another one for now to zap so your cookie doesn't go to waste?

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You can't even create one until the pet is returned :( I can't do anything except abandon.

Thanks guys.

That rule is silly. If you have more than one space open, there is no reason why you shouldn't be able to adopt or create another pet. Silly TNT. :(

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