Rae Posted June 12, 2012 Share Posted June 12, 2012 Hey, I don't really understand what is happening. My one account has three transfers, and the other has four. Both accounts have only used 1 so far this month. I'm trying to transfer my Royal Girl Kacheek from the one account to the other, and it keeps telling me that the user doesn't exist. I had just gotten the new premium that says that you can have 5 pets now, so I thought maybe that was the problem. I tried transferring the pet to two of my other side accounts, and they said that user couldn't be found either. Is this a known error that I can do something about? Or just a glitch? Here's a screenshot: http://tinypic.com/r/347eelv/6 Quote Link to comment Share on other sites More sharing options...
Xepha Posted June 12, 2012 Share Posted June 12, 2012 Don't use capital letters in the username. That's usually the problem. Quote Link to comment Share on other sites More sharing options...
Rae Posted June 13, 2012 Author Share Posted June 13, 2012 Don't use capital letters in the username. That's usually the problem. Thanks, but I wasn't. I even tried choosing the person from the list. Quote Link to comment Share on other sites More sharing options...
tamashiiresonance Posted June 13, 2012 Share Posted June 13, 2012 Snarkie's been posting on the premium neoboards and it seems that there have been a lot of issues with the whole 5th pet thing. They're working on it though! I'd suggest waiting it out and checking the status of that on the boards tomorrow. Quote Link to comment Share on other sites More sharing options...
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