sweetly_sour Posted March 25, 2012 Share Posted March 25, 2012 I can't figure out my password for my side account, and I can't retrieve it either because it sends it to my old email address which I deactivate quite a while ago. I submitted a ticket and TNT sent me the password...to the deactivate account. I asked to have it sent to my updated email and was told that "since the account has been inactive for so long, we cannot release a password to an email address that has never been associated to the account." So is my side account gone for good unless I can remember my blasted password? Quote Link to comment Share on other sites More sharing options...
Xepha Posted March 25, 2012 Share Posted March 25, 2012 Sometimes, it's possible to recreate old email addresses (if they are not used by anyone right now)... so that is something you might want to investigate. That's the only option I see for you right now. Quote Link to comment Share on other sites More sharing options...
Nataluna Posted March 26, 2012 Share Posted March 26, 2012 i've been trying for 4 months. as far as tnt is concerned if you don't have the email address they won't do it for me either. even though it states that it is the side account of my main. good luck though, if you can try and remember as much detail as possible they might give it back to you, at the moment i've had no joy though :( Quote Link to comment Share on other sites More sharing options...
sweetly_sour Posted March 26, 2012 Author Share Posted March 26, 2012 Thanks, Xepha I'll try to reactivate it if I can... And I feel you, Natalie! I'm just grumpy that even though I passed all the security questions and the old emails were linked, they wouldnt send it. I'm trying to immerse myself in my 12 year old brain and figure out what my password could have been :/ Quote Link to comment Share on other sites More sharing options...
Xepha Posted March 26, 2012 Share Posted March 26, 2012 Your password, when you were 12 years old, was probably not overly complicated... I'd try name of your real life pets, name of your crush, numbers that can mean something to you such as a phone number, an address, birthday... The password probably contains one digit or symbol, since TNT made us all integrate them to be "secure" at some point in the past. Quote Link to comment Share on other sites More sharing options...
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