eeveecutie Posted March 24, 2012 Share Posted March 24, 2012 Answering my ticket after like what 3months of my old main being frozen? It saids work in progress although i'm not holding my breath it if does become unfrozen i'll be happy but does tnt ever unfreeze people? :S Quote Link to comment Share on other sites More sharing options...
Anime Posted March 24, 2012 Share Posted March 24, 2012 They have on occasion. I actually got tdn_donations back from them after it got iced, and I know of a few others who managed to get accounts back. However, there's really no telling if you will or not. A lot of it seems to depend entierly on the person who's worknig the ticket. Quote Link to comment Share on other sites More sharing options...
Batman Posted March 24, 2012 Share Posted March 24, 2012 I got my account back after being hacked. It took like 2 months but I gave them so much information about the account that there was no way of them denying it was mine. Quote Link to comment Share on other sites More sharing options...
Rune Valentine Posted March 24, 2012 Share Posted March 24, 2012 Depends on why you were frozen? I've had quite a few guildies who've gotten their accounts back after being hacked. I also got mine back after getting CGed. Generally I think TNT has been pretty lenient as long as you've proven your ownership to the account, and are persistent in following up on tickets :P No telling what they will do on a case to case basis, but they aren't entirely unreasonable (at least, not anymore) with getting accounts unfrozen if they can trace back hacking and such. Quote Link to comment Share on other sites More sharing options...
Rebeka Posted March 24, 2012 Share Posted March 24, 2012 I was also frozen, but I reported myself to get frozen because my account was hacked into. I wrote the ticket on 25.1 and the status changed to 'Work In Progress' on 6th of March. It's been this way ever since. But I do have hope I'll get it back .. TNT does give accounts back, but it really depends on why you were frozen. I wish you best of luck! Quote Link to comment Share on other sites More sharing options...
eeveecutie Posted March 24, 2012 Author Share Posted March 24, 2012 Thanks for the best of lucks guys :) Quote Link to comment Share on other sites More sharing options...
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