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Coconut Shy Not Loading ?!!


Angeló

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Coconut Shy is not loading for me .. neither on FF nor on Chrome .. but it's loading on I.E 9

 

I just re-installed Windows yesterday so I know all my plug-ins are updated !!

 

what to do ?

 

ccni.jpg

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I'm having a similar problem, a lot of things seem to just not load for me, but I know it's not my internet or computer because other things work perfectly fine! It seems similar to what happened just before the "neopocalypse" when most things just stopped loading :(

Sometimes they end up working when I keep refreshing a lot, but some of them are just really stubborn and they haven't loaded for the last 2 hours at all :(

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I submitted a ticket ... heard lots of Neopians are having problems with some of the pages

 

TNT's answer

 

Hi !

A solution for your issue has been suggested.

 

Thanks for writing. I am sorry to hear that you have been having game play issues on the site!

 

We have read your ticket and have categorized it internally based on the specific issue that you reported. This means that we can always find your ticket (or others with the same issue) if we have more information to share. You don't need to submit a new ticket for this same issue. We can even reopen tickets that have been closed if we need to get a hold of you :)

Since your ticket has been all handy-dandy categorized we are able to distribute and prioritize the issue you have reported. Unfortunately we will not be able to give you an exact date of when this problem may be fixed (since any time frame is subject to change) but we are aware of it and appreciate your report!

Issues that impact the whole site will be fixed for everyone at the same time so you don't need to worry about being left out :)

Unfortunately if you lost Neopoints or Neopoint items as a result of this issue it is unlikely that we will be able to replace them :(

 

Rico S., The Neopets Team

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