Mouseykins Posted September 2, 2011 Share Posted September 2, 2011 Ok so yesterday I bought a Macbook Pro and for the past half hour or so I've been trying to install my coy of Photoshop Elements 8.0. I purchased it about a year ago and it said on the box that it was for Windows and for Mac but I can't seem to get it to install. When I insert the disk and open the folder I get a bunch of files and I can't seem to open any of them or get photoshop to install. On the main screen here's the files that I see: Adobe Photoshop Elements Folder Adobe Premiere Elements Folder Adobe Reader 9 Folder Autoplay Folder 8 HTML files that open and are the READ ME's Autoplay.exe file and AUTORUN.INF Here's the screenshot of what I see Sorry the image is so big but I'm still learning on my mac and I don't know how to edit it decently using photobucket (I tried and failed) Any Ideas on how to install photoshop? Quote Link to comment Share on other sites More sharing options...
binkygirl999 Posted September 2, 2011 Share Posted September 2, 2011 A screenie would be good to see what's in those folders. I have a feeling that you'll find a setup icon in one of those folders, but the icon looks like a folder (in Snow Leopard anyway, not sure what version your OS is or if that makes a difference?) I remember encountering this when I got Elements with my graphics tablet. I have CS5 so I didn't need Elements anyway, so gave up rather quickly. Quote Link to comment Share on other sites More sharing options...
Mouseykins Posted September 2, 2011 Author Share Posted September 2, 2011 I think I have the Snow Leapord OS but I'm not too sure. I know it's not the new one. If you want to see inside the other folders as well I can post screenies of them too. Quote Link to comment Share on other sites More sharing options...
binkygirl999 Posted September 2, 2011 Share Posted September 2, 2011 What files are in the Adobe Photoshop Elements folder? Quote Link to comment Share on other sites More sharing options...
Mouseykins Posted September 2, 2011 Author Share Posted September 2, 2011 here's what's in the Photoshop Elements Folder Quote Link to comment Share on other sites More sharing options...
binkygirl999 Posted September 2, 2011 Share Posted September 2, 2011 The fact that the setup is Setup.exe seems to indicate that it's Windows only :worried: Are you absolutely certain it was for both systems? And have you looked in the readme to see if it says anything? Quote Link to comment Share on other sites More sharing options...
Mouseykins Posted September 3, 2011 Author Share Posted September 3, 2011 I'm almost positive it was for both. The box had the windows logo and the Mac logo on the side at the bottom. Now I wish I would have kept the box. Quote Link to comment Share on other sites More sharing options...
antiaircraft Posted September 3, 2011 Share Posted September 3, 2011 I may be wrong, but I'm fairly certain that Adobe Photoshop Elements 8 was distributed with separate Windows and Mac installer discs. If that's the case, you'll need to locate the OS X installer disc before you can get it working. :( Quote Link to comment Share on other sites More sharing options...
Mouseykins Posted September 3, 2011 Author Share Posted September 3, 2011 I did get 2 Disks and I've tried them both. The first disk has both photoshop and premiere elements and the second disc just has premiere elements. But it was for PC and Mac. Does anyone know where I can download elements 8? Quote Link to comment Share on other sites More sharing options...
binkygirl999 Posted September 4, 2011 Share Posted September 4, 2011 Your best bet is to contact Adobe for support. There are places you can dowload it, but I'm not sure the key on your boxed version will work with a downloaded copy. Hope you can sort it out. Software issues are painful aren't they. Quote Link to comment Share on other sites More sharing options...
Powie Posted September 4, 2011 Share Posted September 4, 2011 If you insert the disc and something like this doesn't show up: Then, most likely it is not compatible with a Mac. I know some discs are meant to be compatible for both, but most Mac installers have an auto-run script which should show something similar to the image above upon inserting the disc. Quote Link to comment Share on other sites More sharing options...
Mouseykins Posted September 4, 2011 Author Share Posted September 4, 2011 I think I'll contact Adobe like you said. Hopefully I can get it sorted out without having to buy the program again. Software issues definitely are painful, even more so since I switched from PC to Mac. @Powie As you can see above I don't get that and thank you for showing me what I should see. :) Quote Link to comment Share on other sites More sharing options...
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