Lemons! Posted August 3, 2011 Posted August 3, 2011 I have this annoying problem on neopets: Randomly, my neopoints go to -300. Yes, MINUS 300 neopoints. This 'thing' is annoying, since it takes 300 neopoints to get back to 0. It happens very much, so i lose quite a lot neopoints on it. (I don't have any prinstscreens right now.) It is always -300. I don't know what it is, and how to solve it. It also seems to deacrease the HP of my neopet. Does anybody know how to solve it? Thanks. Quote
RoboHissi Posted August 3, 2011 Posted August 3, 2011 Well, I know that there are some random events that can take away Neopoints, like the Icy Skeletons one for example, but this doesn't sound like your situation... Have you seen any random events associated with it? Quote
Lemons! Posted August 3, 2011 Author Posted August 3, 2011 Well, I know that there are some random events that can take away Neopoints, like the Icy Skeletons one for example, but this doesn't sound like your situation... Have you seen any random events associated with it? No. Just -300 neopoints without a reason. I tought neopoints couldn't go negative? Quote
Anime Posted August 3, 2011 Posted August 3, 2011 Neopoints can go negative if you're hit by an RE that takes NP, but have less than the amount they take on hand. However, I've never heard of something quite like this. Always exactly the same, an hurting your pet? It's bizarre, to say the least. I'd send a bug report to TNT. Quote
Xepha Posted August 3, 2011 Posted August 3, 2011 Is it possible that you never properly activated your account? I think I recall that similar problems occured if you forget to validate your account by clicking on a link in a email they send you after you register. If you have not received your activation code, please check your spam email folder to make sure that it wasn't marked as spam. If your activation code isn't in your spam folder, please check to make sure that the email address you used when you signed up is correct by checking your email preferences here. Then, you can request another activation email be sent by visiting this page: (http://www.neopets.com/activate.phtml). Quote
Lydia Trebond Posted August 3, 2011 Posted August 3, 2011 I had that problem when doing dailies for a while, submitted the ticket (had it like 3-4 days in a row, variable amounts) submitted the ticket, had it once more and it went away. Just try submitting a ticket. :) Quote
Lemons! Posted August 3, 2011 Author Posted August 3, 2011 I had that problem when doing dailies for a while, submitted the ticket (had it like 3-4 days in a row, variable amounts) submitted the ticket, had it once more and it went away. Just try submitting a ticket. :) What do you mean by 'Submitting a ticket'? Sending a report? Quote
Lydia Trebond Posted August 3, 2011 Posted August 3, 2011 Yes, here click on "Submit a ticket." I think I labeled it as a bug report or a glitch. Good luck getting it resolved, it's really such a huge np sink until it gets fixed. Quote
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