Jules Posted May 26, 2011 Share Posted May 26, 2011 Any idea on how long it normally takes for TNT to respond to a ticket? I submitted one on 5/1 and the status still says 'open'. Quote Link to comment Share on other sites More sharing options...
Javooooo Posted May 26, 2011 Share Posted May 26, 2011 They took about 2 weeks to reply to mine. And they haven't replied yet after I responded to their response. They are pretty slow. Just be patient. Quote Link to comment Share on other sites More sharing options...
siniri Posted May 26, 2011 Share Posted May 26, 2011 Unfortunately, it really varies based on what the subject of the ticket is. I submitted one for my locked out habitarium Saturday and got a response late Monday, but I had one linger about my 2008 Daily Dare MegaSuperb prize linger for months and months. Check the status of it; they don't send neomail, and you may have missed the e-mail about it. Maybe it'll at least have changed to "read." Quote Link to comment Share on other sites More sharing options...
Jules Posted May 26, 2011 Author Share Posted May 26, 2011 Okay, thanks guys. Its good to know they are just slow and I'm not being completely ignored! I checked my e-mail and I didn't miss any e-mail from them. I didn't get a key after winning keyquest, so I guess that makes it a low priority problem. I'll just have to be patient! Quote Link to comment Share on other sites More sharing options...
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