hrtbrk Posted July 2, 2010 Share Posted July 2, 2010 Ever contact TNT and wonder how long it's going to be before they answer your question? Well, don't worry because TNT has impletemented a new ticket system where you're able to see how many questions are in the queue before yours. Some changes include: You will now be able to create and monitor the status of support tickets when you submit an inquiry. It may ask you to log in again. If so please don't worry, this is normal. The emails you receive from us will be quite pretty FAQs are now located in the searchable Neopets Support Center and you can give feedback and rate them! :) So make sure you go and check out all of those things that you never really knew existed and ask all of those questions to which you could never find the answer. (Remember TNT will never ask you for your password.) Quote Link to comment Share on other sites More sharing options...
m00fin_hearts_chocolate Posted July 2, 2010 Share Posted July 2, 2010 Awesome!I've been wanting to know when TNT would ever answer my question..{also,lots of stuff happening when I wasn't home >_>} Quote Link to comment Share on other sites More sharing options...
CAV of Gang Green Posted July 2, 2010 Share Posted July 2, 2010 This is good. Things will be more organized now, and people won't get so angry and then catch a fit, throwing their computer out the window. Quote Link to comment Share on other sites More sharing options...
Rising Star Posted July 2, 2010 Share Posted July 2, 2010 I actual like this. The layout, and everything! So much more useful, and organized now. Quote Link to comment Share on other sites More sharing options...
Jamie~gurrl Posted July 2, 2010 Share Posted July 2, 2010 This shall be a good feature for newbies.....and me when I am not caught up with all the new happenings Quote Link to comment Share on other sites More sharing options...
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