~~ChArIzArD~~ Posted April 12, 2009 Share Posted April 12, 2009 I recently forgot my password on Neopets. I know my username but forgot my password. I typed in my username and it showed my active pet. I knew how to get back your password. So in the forggoten your password box I typed my username (dragoncreep09). It then asked for my email I used for the account and I typed that in. I pressed go and it said that it was sent and to wait 15 mins. So after a day I checked my email and I had no email from Neopets containing my password!!!!! I checked my trash and spam folders but still no sign of it. Please help! I really need to find out how I can retreive it. :S Quote Link to comment Share on other sites More sharing options...
Xepha Posted April 12, 2009 Share Posted April 12, 2009 That is the only way to retrieve your password. If you still haven't receive anything in 24h, you can use one of Neopets contact forms here : http://www.neopets.com/autoform_support.ph...pport=passwords Quote Link to comment Share on other sites More sharing options...
~~ChArIzArD~~ Posted April 12, 2009 Author Share Posted April 12, 2009 Oh. Well thanks anyway. I hope they send me back my password soon. Quote Link to comment Share on other sites More sharing options...
Masaryk Posted April 12, 2009 Share Posted April 12, 2009 When you provided your email address, did you use the one that used to create your Neopets account? I don't think they will send your password to an email address other than the one they have on file for you. Quote Link to comment Share on other sites More sharing options...
Stephé Posted April 13, 2009 Share Posted April 13, 2009 Or, if you're under 13, I don't think they'll save your email :( If that's the case, I don't know what else you can do there. Quote Link to comment Share on other sites More sharing options...
Antjie Posted April 13, 2009 Share Posted April 13, 2009 erased post... was wrong info lol i am so blond :P Quote Link to comment Share on other sites More sharing options...
Coco Posted April 14, 2009 Share Posted April 14, 2009 It asked for your e-mail? Strange stuff. When I tried to retrieve my password, it didn't ask for my e-mail after I entered my username. Quote Link to comment Share on other sites More sharing options...
Antjie Posted April 14, 2009 Share Posted April 14, 2009 You are right Coco, it does not ask for your e-mail, it only says its send to your e-mail addy you registerd with. I had to retrieve my password a month back and i was also like waiting for hours, jsut to realise i am checking the wrong e-mail box. ChArIzArD, if i were you, i would first check all my previous e-mail accounts, if you find nothing, i would write to neopets again, explaining your cant remember the addy you signed up with, give them your current e-mail address and also list all your e-mail addies that you used before that are not active anymore for proof that you do actually own the account. I cant think of any other way they might give you your password. If all fails there is only 1 thing left to do... make a new account Quote Link to comment Share on other sites More sharing options...
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