heathersguy6773 Posted March 31, 2009 Posted March 31, 2009 I don't if anyone here works for Neopets but I need some help. My Account was hacked on March 28th 2009 and they changed my Password and unregistered my email address with Neopets. I need help getting my account back.. I can tell you which pet is the only pet that was created on that account. Please Help. Ed Aka heathersguy6773 Quote
Xepha Posted March 31, 2009 Posted March 31, 2009 http://www.neopets.com/autoform_abuse.phtml?abuse=account You need to fill that form. The Daily Neopets is a fan site. We do not work for Neopets. Sorry about your account. I hope you can get it back! Quote
heathersguy6773 Posted April 1, 2009 Author Posted April 1, 2009 http://www.neopets.com/autoform_abuse.phtml?abuse=account You need to fill that form. The Daily Neopets is a fan site. We do not work for Neopets. Sorry about your account. I hope you can get it back! I did that already..Does anyone know of a Phone number for Neopets that actually gets you a live person? Ed Aka Heathersguy6773 Quote
Superfly Posted April 1, 2009 Posted April 1, 2009 There is no phone number for Neopets that will get you a live person, you just have to wait it out. If you have access to your account (it wasn't frozen or the password wasn't changed) then you should change your password and other such secret items immediately, so it doesn't happen again. Quote
Strategos Posted April 1, 2009 Posted April 1, 2009 There is a phone number that I know, but they won't connect you to customer support. It's presumably for merchandise and other business calls. Quote
Daily Dare Posted April 2, 2009 Posted April 2, 2009 Yeah, free services generally don't have a phone number. If you're calling about something you PAID for, then that would be different. Good luck though, hope you get it sorted out! Quote
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