judykm Posted February 13, 2009 Posted February 13, 2009 Someone I know just got frozen, with no warning. I am pretty sure she wasn't scamming or hacking or anything underhanded. She & I are wondering what TNT might have found so offensive as to immediately freeze her account. Any ideas out there, and suggestions how to reactivate her account? Quote
Izzy ♥ Posted February 13, 2009 Posted February 13, 2009 When she tries to log in, it will come up with a message as to why the account was frozen. That should hopefully give her some idea. TNT never give warning that they are going to freeze your account - if its something bad enough to warrent a freezing, then it is instant and the only notification you get is the message when you try to log in. As to getting it back... she can fill out the form here. Someone from TNT will review the case then and see what can be done if anything. Quote
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