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When I saw the alert, I go to neofriend page but it tell me that there isn't any request for me. I found out there is a new one in my neofriend list and I delete the alert.

I just get a alert of neofriend request. He is someone who make NC trade with me. I don't really know him and decide to refuse request. But he already in my neofriend and his name on neomail become red and bold which mean he is my new friend.I think so because he doesn't get freezen and the name become black after I delete he from neofriend. Is there some setting let system accept neofriend request automatically? Should I send a ticket to TNT?

Ok, I'll sent them a ticket! Thanks for answering me!

I though I would get the trophy when I get any plot point. I already have 600 event points and I see the trophy(Abyss Gazer) in my prize store page but the trophy still not show up on my page. Does anyone know what I need to do to get the trophy?