alexie19

I had the same problem and you just saved everything. I can't thank you enough !

It's not a Windows 10 issue. It is usually a Flash issue. Browsers, like Chrome and Firefox, have been blocking website that use Flash. With Chrome, in particular, it seems that every update causes Flash to revert back to its default settings of blocking Flash. So, you might want to check Flash is enabled on Neopets. Chrome, also, has Flash "built-in", meaning you don't have to download the Flash plugin from Adobe, and it (Flash) is usually updated with Chrome updates.
To check for Chrome updates:
1. Click "Menu" (three vertical dots, top, right corner of Chrome).
2. Select "Help" and "About Google Chrome".
3. Chrome will automatically check for an update. If you get one, it will download and install and tell you need to relaunch Chrome for it to finish updating. The latest version is 59.0.3071.86, released on 5 June 2017.
4. Click "Relaunch".
Next, check the "built-in" Flash is up-to-date:
1. Type, without the quotes, "chrome://components" in Chrome's address bar.
2. Look for Adobe Flash Player.
3. Click the "Check for update" button. Latest Flash version is 25.0.0.171. If you have an update, it will download and install.
4. Close and reopen Chrome, for the update to take.
To make sure Flash is enabled on Neopets:
1. Go to Neopets in Chrome.
2. Click on the circle icon, with an "i" in the middle. It is located to the left of the web address.
3. Look for "Flash".
4. Change it from "Ask (default)", to "Always allow on this site". It may tell you you need to refresh the page, for the change to take. Click the link to do so. Or you can close and reopen Chrome, again.
At this point, if Chrome received any updates, it may help to clear Chrome's cache, again. Select at least a week, or longer, to clear. Doing most of that, usually, gets the games/Flash working again.
If you are still having problems, it could be a plugin or extension you may be using, causing the issue. Try disabling them, one at a time, and try loading a game, again. If it starts working, the last plugin you disabled is most likely the "culprit". Javascript isn't inherently bad. It's the "bad" things not-so-nice people do to exploit it. Neopets does use it a lot, especially on the game pages. If you are using a plugin to block Javascript, or disabled it within your browser, you may need to make an exception for Neopets. An ad blocker does help, too. I don't use any filters, except the default list, with the one I use, and haven't had problems. Might want to check the default ad blocking filter is up-to-date, though. A few times, I had problems with the ads coming back, or no Flash working, and I found the list hadn't updated in a few days. Once updated, everything started working as before - ads blocked and Flash games working.
Also note, too, that Flash isn't a "one fits all" plugin. There are separate plugins for Firefox/Safari, Chrome, and Internet Explorer/Edge. So, if you tried Firefox, and it didn't work, it could be because Flash is not installed and/or enabled for Firefox.
Anyhow, please give that a try and post results - good or bad.