Y2K2000

Don't worry, it's all tracked so they will be able to tell what was taken and by who. All you have to do is provide proof that you are the owner of the account.

They know this is happening and are returning accounts, pets and items back a handful of hours later. It may be delayed because of the weekend but make sure to submit a ticket.

Oh no!! I feel for you... It happened to me over 10 years ago and I stopped playing for at least 5 before starting up my new (relatively speaking) account... Like hrtbrk said - there seems to be a crazy rash of this happening now and tnt will hopefully get this in order quickly!

I found out a few months ago that my 14 and 1/2 year old account was stolen. pw and email were both changed. I don't know for how long it was stolen though, since I hadn't been online for almost 6 months. I was too busy moving and stuff. After I found out, I contacted TNT, was able to give plenty of information and got my account back. Although nothing was mentioned or asked about giving stuff back. I think I lost at least a value of about 20 mil NP (including the items) But since my lists of books, petpets, stamps etc are on my other PC (which is still wrapped in wrapping against dust) I don't know for sure what else has been stolen. So there might be more missing.
I was just glad I had access to my account again, and that I still had all my neopets, so I didn't even bother asking for NP or items.
 
Maybe since yours is more recent they can easily figure out what has been stolen and return it. I really hope so for you! I'm just saving again, and it's going pretty well (Thanks to Ghoul Catchers and Trudy's Surprise). I think after summer, if I keep this up, I will be able to afford a Meowclops again. :P
So, don't give up Neopets because of this! As long as you have your account and pets, everything can be obtained again eventually.