johnsburgers

You can transfer that Aisha without any trouble to your new account though.
 
It's a basic color (yellow) and level 1.
 
Problem solved.

Somewhere, in the endless abyss of cyberspace, four Chias are slowly starving to death on my old delected account, haha.
 
I reallywish I could have rescued that thing or moved it over to a new account, I had been involved in the Lost Desert and Neopet V2 plots and now it's impossible to get those trophies back.
 
And I used to love tamogotchis until I got one where the sound couldn't be turned off -- I had to lock it away deep within my closet so I couldn't hear it beeping for constant attention.

First of all, it's entirely possible that you picked a false birthday. Or just your real birthday, but on a different year. If one of your Neofriend is still playing, you could ask them to check what's your age in their neofriend list.
 
If that helps you to narrow down your birth year, you can start guessing birthdays every day until you find the right one. Sure, that takes some patience but it's possible.
 
You can also try the Monkey Quest Password Recovery Page. I'm not sure if that still works since Neopets was purchased by Jumpstart, but it's worth a try. Just plug in your neopets username and see what happens.
 
Lastly, if you really need to send a ticket to get your account back... try to do it from a different browser on a new account.
 
Good luck!