Mitchy Poo Posted February 7, 2008 Share Posted February 7, 2008 i was in the trading post and i made an offer on a krawk transmogrification potion and after it told me that my offer was rejected none of my neopoints came back. so i went to the user and asked them about it....no response. so then i went to the neopets contact page to see if they could help. i filled out the form and when i went to submit it it said i needed a valid email address, so i wint to my account settings and set up my email address. i went back and filled it out again and it still says i need a valid email address. so even if i wanted help from the neopets staff i couldnt get it. well thats my story, i hope i get them back. Link to comment Share on other sites More sharing options...
antiaircraft Posted February 8, 2008 Share Posted February 8, 2008 I've heard of things sometimes getting stuck in the Trading Post... I think there's a link somewhere to help you fix them. Edit: Try this link and see how it goes. Link to comment Share on other sites More sharing options...
Mitchy Poo Posted February 24, 2008 Author Share Posted February 24, 2008 i have tried this link several times a day ever since i lost my NP and i still havent gotten them back. i have sent in a message to TNT twice a week and have not gotten a reply. Link to comment Share on other sites More sharing options...
antiaircraft Posted February 25, 2008 Share Posted February 25, 2008 Well, I guess you'll just have to wait and see if TNT gets around to fixing the problem. They probably get a couple thousand of these messages a day, so it might take a while for them to find yours. Link to comment Share on other sites More sharing options...
Furry Curry Level 3 Posted March 15, 2008 Share Posted March 15, 2008 i remember reading an article on how to fix that, it might be on tdn so look in the articles section or just wait for tnt to fix it, they will know the truth Link to comment Share on other sites More sharing options...
antiaircraft Posted March 16, 2008 Share Posted March 16, 2008 So is there any news on how this is going? Did you get your NP back (or a 'we are looking into this' reply from TNT)? Link to comment Share on other sites More sharing options...
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