emkatrine Posted October 5, 2013 Posted October 5, 2013 Hi people :) Can anyone please explain to me, why the Illusen Glade quest keeps going back to level one ?! This time I was up to like level 8, then all of a sudden, today I play, and it is down to 2 ?! I have not been doing any of Jhudoras quests, and I have completed each of Illusens tasks within the time limit! I don't understand why this is happening, and it is SO, SO, SO annoying when I am trying to get to the avatar-level, and I am spending loads of NP every time it resets for what seems like no reason? Is it because I have to complete one quest every day continuously? Quote
blueberrykiwi141 Posted October 5, 2013 Posted October 5, 2013 (edited) I believe it resets at the beginning of each month ... So if you do not do it daily you will not get that far ... How often do you do the quests? It does not reset. I just looked at mine and I am at level 3, but i haven't played it in years!! I am not sure what is happening... Edited October 5, 2013 by blueberrykiwi141 Quote
emkatrine Posted October 5, 2013 Author Posted October 5, 2013 I believe it resets at the beginning of each month ... So if you do not do it daily you will not get that far ... How often do you do the quests? It does not reset. I just looked at mine and I am at level 3, but i haven't played it in years!! I am not sure what is happening... I do them nearly every day? I have left a ticket with TNT now. Hope they will reply ..... Quote
Rebecca~ Posted October 5, 2013 Posted October 5, 2013 It may take a while, but I'm sure they'll do something. The only thing that is reset at the beginning of the month is your cumualative high score. Each time you do a quest you get points based on how fast you were, that gets added up, and if you are fast enough you can get a trophy. That is what clears on the 1st- not your quest level. Quote
emkatrine Posted October 6, 2013 Author Posted October 6, 2013 It may take a while, but I'm sure they'll do something. The only thing that is reset at the beginning of the month is your cumualative high score. Each time you do a quest you get points based on how fast you were, that gets added up, and if you are fast enough you can get a trophy. That is what clears on the 1st- not your quest level. Thank you for your answer . I hope they will reply, it's really annoying because it costs NP every time I have to start over. Quote
Rebecca~ Posted October 6, 2013 Posted October 6, 2013 Good luck! I would just stop in the meantime, and wait for an answer- no sense in wasting more of your NP, yeah? Quote
emkatrine Posted October 6, 2013 Author Posted October 6, 2013 Good luck! I would just stop in the meantime, and wait for an answer- no sense in wasting more of your NP, yeah? True, I have considered it, but do you know that feeling, where you just wanna be absolutely sure, that it's not doing you doing anything wrong? I mean, I am 99,99 % sure it's not me, but I am just going to try one more time to make sure . Quote
Rebecca~ Posted October 6, 2013 Posted October 6, 2013 Well, good luck! Hopefully this time you get lucky. :) Quote
emkatrine Posted October 8, 2013 Author Posted October 8, 2013 Well, good luck! Hopefully this time you get lucky. :) Thanks ! TNT has replied: " A solution for your issue has been suggested. Thanks for writing. I am sorry to hear that you have been having trouble with part of the Neopets website. We have read your ticket and have categorized it internally based on the specific issue that you reported. This means that we can always find your ticket (or others with the same issue) if we have more information to share. You don't need to submit a new ticket for this same issue. We can even reopen tickets that have been closed if we need to get a hold of you :) Since your ticket has been all handy-dandy categorized we are able to distribute and prioritize the issue you have reported. Unfortunately we will not be able to give you an exact date of when this problem may be fixed (since any time frame is subject to change) but we are aware of it and appreciate your report! Issues that impact the whole site will be fixed for everyone at the same time so you don't need to worry about being left out :) Unfortunately if you lost Neopoints or Neopoint items as a result of this issue it is unlikely that we will be able to replace them :(" So it seems like they will fix it ? Quote
Rebecca~ Posted October 8, 2013 Posted October 8, 2013 Here's to hoping! I got a really similar response to a problem I had with the multiplayer games. I hope they fix the problem with the quests faster than they're dealing with my problem! :P Quote
D305 Posted October 14, 2013 Posted October 14, 2013 I sent a ticket to them about two months ago about the same issue. They replied with the same message you got. They still haven't fixed the problem.. Really irritating. Both Jhudoras and Illusens reset, the highest I've managed to get is to 10 before it resets.. Quote
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