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Posted

I've had premium and I'm not very fond of it, it hasn't made the hugest impact on my game planning, since I do manage to restock very well before the SSW. The scratch cards are nice though but not worth the money. Anyways how do I cancel, I can't seem to find a direct link for it in neopets site.

Posted

Reissue has a pretty useful petpage concerning premium: http://www.neopets.com/~leto

 

I think she's also accepting neomails in case you still have questions. I'd assume that you would be able to cancel premium while using the Manage Premium feature, but I haven't tried.

Posted

According to the FAQ, you go here, and disable the auto-renew. Then once your current Premium is up, it'll just go away.

Posted

It looks like it has become a lot easier to cancel. When I had premium a few years ago I had to send an e-mail (their toll-free cancellation number was for US residents only). It took them 3 months to finally cancel my account!! My family financial situation had taken a nose-dive so I was not impressed with the run around I was given :(

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