aethenlynden Posted October 8, 2011 Posted October 8, 2011 I have no idea why but I just got frozen for apparently purchasing/selling neopoints pets or items? only just started to use my shop again and now this.. Has anyone got any advise please Quote
The Meepit Commando Posted October 8, 2011 Posted October 8, 2011 Send a ticket to TNT and hope for the best, good luck! Quote
aethenlynden Posted October 8, 2011 Author Posted October 8, 2011 Send a ticket to TNT and hope for the best, good luck! I've done that, have now lost my draik unless they defrost me.... I'm so tempted to hide in a corner now. Quote
The Meepit Commando Posted October 8, 2011 Posted October 8, 2011 In that case just wait, if by 2 weeks they don't respond, try calling CS Quote
aethenlynden Posted October 8, 2011 Author Posted October 8, 2011 In that case just wait, if by 2 weeks they don't respond, try calling CS that could be awkward with me being in New Zealand Quote
Dcoolb Posted October 8, 2011 Posted October 8, 2011 that could be awkward with me being in New Zealand Yeah, I was also frozen recently. I still have no reply, and I won't call them because 1. I think that would be awkward 2. I have horrible phone communication skills (unless texting) So, I hope you are unfrozen! Quote
aethenlynden Posted October 8, 2011 Author Posted October 8, 2011 Yeah, I was also frozen recently. I still have no reply, and I won't call them because 1. I think that would be awkward 2. I have horrible phone communication skills (unless texting) So, I hope you are unfrozen! Oh they would rue the day I call, being a customer services manager for an infomercial company telecommunication is what I do and TC is one of my favorite things to quote. I'm sure they will defrost me, if not I'll just have to start again point by point. Quote
Sweetdang Posted October 8, 2011 Posted October 8, 2011 You mean for selling and purchasing with real money? Well, as long as you've never done it, and you can prove it, then I don't see why they won't unfreeze you. Unless you got sent a large amount of valuable items, for basically nothing, I don't see how they could have come to this conclusion. Ticket time! As mentioned above, they take forever to reply. However, all the best, I'm sure they'll unfreeze. :) Quote
nika_p Posted October 8, 2011 Posted October 8, 2011 If you need more informations or questions on what should you do, check neopets games board with topic Game Over- Lost account waiting board #7. And good luck with getting account back! :) Quote
Alynniae Posted October 8, 2011 Posted October 8, 2011 i heard someone was frozen 'cause her friend bought np and offered that on her trade, as a gift, she's not unfrozen yet... did you accept ANY gifts, big trades or auctions lately, try contacting that person, they can tell you what happened (i hope) good luck on getting your account back! Quote
aethenlynden Posted October 8, 2011 Author Posted October 8, 2011 i heard someone was frozen 'cause her friend bought np and offered that on her trade, as a gift, she's not unfrozen yet... did you accept ANY gifts, big trades or auctions lately, try contacting that person, they can tell you what happened (i hope) good luck on getting your account back! The only thing I can think of doing was switching some plushies for the pack-rat challenge and back - same items came and went back Quote
Alynniae Posted October 8, 2011 Posted October 8, 2011 The only thing I can think of doing was switching some plushies for the pack-rat challenge and back - same items came and went back well, then the only advice i can give is: send in a ticket and wait... good luck! Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.