Jump to content

Retrieving an Old Account...


Sakurabelle

Recommended Posts

I used to play neopets years ago, but like so many people I lost interest and forgot all of my account information. I have a new account now, obviously, but I've been thinking about getting a side account. However I would really rather get my old account back rather than create a new one. My old account hasn't been deleted and my pets are still there, but I have no idea what the password might be and I don't have access to the email address I used for it either. Does anyone know if I can get locked out of an account if I guess the password wrong too many times? Should I just send in a ticket to TNT? Any suggestions would be appreciated. Thanks!

Link to comment
Share on other sites

Definitely send a ticket, and include all the previous e-mail addresses and pass words that you may have used.

However if you can't access your e-mail address from that account you wont be able to get into it :( I've had this trouble before

Link to comment
Share on other sites

Happy update! I had started filling out a ticket to send to TNT, but one of the sections has 'past passwords' and I thought to myself, "Well gee, if I could remember that I wouldn't have to do any of this..." So I went ahead and made a list of all the passwords I might have been using at that time and decided to try and log in. On my third try I saw lawyerbot and thought, "Oh no! I'm locked out!" But that's when I noticed he was saying the terms and conditions had changed since I last logged in! I have my account back! The only sad thing is that I was hoping my pets would have remained unconverted since they hadn't been accessed in so long. No such luck. But I'm happy to have my account back. :)

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...