Windows 7 Blue Screen of Death

[RobertoLuongo]

Ever since I installed windows 7 few months ago, my computer randomly crashes and reboots at the most unfortunate times and it does this on a daily (sometimes hourly) basis. I've googled the problem and I've done pretty much anything I can to stop it. I downloaded a couple of programs that helps get rid of malware that tampers with registry and that downloads and updates all of my drivers automatically. I disconnected my oldest computer part, my sound card, and stuck to the one on my motherboard as suggested by the dmp file.

 

Now the type of errors I see when I get the blue screen are DRIVER_IQRL_NOT_LESS_OR_EQUAL and SYSTEM_SERVICE_EXCEPTION among others, and there are times there isn't even an explanation.

 

I'm not a tech savvy, not one bit, but here are my specs:

 

Processor: Intel® Core2 Duo CPU E7200 @ 2.53GHz

2GB RAM

Windows 7 Professional 64 bit OS (6.1, Build 7600)

Video Card: ATI Radeon HD 4850

Motherboard: ASUS PQ5 PRO

BIOS version 8.00.14

 

Anyone else have these problems? I'm this close to smashing my computer with a sledgehammer...

[CAV of Gang Green]

I don't get this error, and I also have Windows 7.

 

You should contact Microsoft about this. And then PRAY that they actually respond.

[Unstream]

I googled your problem, and it seems like you're not the only one with that problem for Windows 7.

 

On another forum, the solution provided for the person with this problem was:

Most likely caused by yk62x64.sys - a driver associated with your Marvell Yukon network card.

 

Please do the following:

- download a fresh copy of the latest version of this driver

- uninstall the current version from your system

- install the freshly downloaded version

- check to see if you have any further BSOD's

 

The whole thread can be found here.

 

If you're still having problems, you can try registering on that forum and posting the problem there. They'll probably be more of a help than us here at TDN.

For convenience purposes, the website is: http://www.techsupportforum.com/

[RobertoLuongo]

I googled your problem, and it seems like you're not the only one with that problem for Windows 7.

 

On another forum, the solution provided for the person with this problem was:

 

 

The whole thread can be found here.

 

If you're still having problems, you can try registering on that forum and posting the problem there. They'll probably be more of a help than us here at TDN.

For convenience purposes, the website is: http://www.techsupportforum.com/

 

 

Hmmm interesting. I never would've suspected my wireless network card. That would be odd though because the program I download should have updated its drivers automatically.

 

And about contacting microsoft, they were the ones who directed me to both of the programs which are (surprise surprise) partnered with microsoft.

 

I'll do some experimenting and see what I can come up with.

 

 

edit: It turns out that I don't even have a network card. My motherboard comes with one. Well that's one less possibility :sad01_anim:

 

I'll just mess around with the dmp files and see what I can find.

[CAV of Gang Green]

And about contacting microsoft, they were the ones who directed me to both of the programs which are (surprise surprise) partnered with microsoft.

 

Of course. Microsoft is so predictable. Instead of helping you, they give you programs that do nothing.

[Unstream]

edit: It turns out that I don't even have a network card. My motherboard comes with one. Well that's one less possibility :sad01_anim:

 

I'll just mess around with the dmp files and see what I can find.

It's not the network card, but the driver associated with the network card. And since there's once built into the motherboard, the driver must still be there. And the problem was, after all, an error that said: DRIVER_IRQL_NOT_LESS_OR_EQUAL, so it probably is a problem with a driver of some sort.

 

Have you tried following the steps yet?

 

If not, I'd really recommending going onto that site I showed you.

 

Edit: Actually, it seems like it can be caused by a bunch of different drivers. They all ask for you to upload your C:\Windows\Minidump folder onto their forums to find the problem. Unfortunately, I don't know how to ID the driver causing the problem, and I don't think anybody else here on the forum does either. Once again, I really recommend you find a forum more geared towards solving these kind of problems.

[RobertoLuongo]

It's not the network card, but the driver associated with the network card. And since there's once built into the motherboard, the driver must still be there. And the problem was, after all, an error that said: DRIVER_IRQL_NOT_LESS_OR_EQUAL, so it probably is a problem with a driver of some sort.

 

Have you tried following the steps yet?

 

If not, I'd really recommending going onto that site I showed you.

 

Edit: Actually, it seems like it can be caused by a bunch of different drivers. They all ask for you to upload your C:\Windows\Minidump folder onto their forums to find the problem. Unfortunately, I don't know how to ID the driver causing the problem, and I don't think anybody else here on the forum does either. Once again, I really recommend you find a forum more geared towards solving these kind of problems.

 

 

That's kinda the odd thing about the drivers part. That program I installed updated all of my drivers already, and I checked each and every one of them and all the drivers for my main parts have been released not too long ago. Some of them have come out in the last month.

 

I guess I'll sign up for that forum and see if they can help me, although a friend of mine has already looked through my dmp files. If worst comes to worst, I can reformat to see if that helps. Or I can go back to XP. Wish me luck.

[Pirate Dante]

Well, that's the reason I never bother with having any kind of discussing with MicroSoft jerks. I actually read one blog who was *slighty* hateful towards the fact that since W98, IE has been integrated to the OSs, with no way of removing it. I seriously laughed at that stuff.

 

Whatever is the problem, never bother with MS. Just get help from people who actually do/know something about this kind of stuff *laugh*

[RobertoLuongo]

I just learned that my video card (ATI Radeon HD 4850) is the main culprit. Stupid ATI, should've stuck with nvidia. Anyways, it's a good thing I'm still under warranty. In the end I guess it wasn't really Microsoft's fault, so I guess I'll give them the benefit of the doubt. For now. But if I still get BSOD after everything is said and done..... :grrr: