antiaircraft Posted June 17, 2010 Share Posted June 17, 2010 So... my Internet Service Provider (TM Net) recently started offering a special subscription for university students, with discount prices and some neat perks (like a free wireless modem and netbook). Being a miser and all (and also in significant need of a laptop with an actual functioning battery), I decided to go ahead and apply for it. Well, things went swimmingly until they actually tried to process the application. Apparently, whatever electronic system they use for entering registration details is simply not capable of handling birth dates later than 1992! o_O And apparently they can't do anything about it. Being born in 1994, it looks like I'll have to wait two years until I can apply for this again, assuming it's still offered. Ack. I'm wondering if their programmers are really that incompetent, or their internal communications are just that bad (either one would certainly explain a lot about the quality of their services). I'd apply for a job so I could go in and fix the problem, but I assume their job applications system has the same limitation. :P Quote Link to comment Share on other sites More sharing options...
Contrabassist Posted June 17, 2010 Share Posted June 17, 2010 That's unfortunate. :\ Maybe they assume university students have to be of a certain age, or they messed something up. I hope you can call and figure something out. Quote Link to comment Share on other sites More sharing options...
Luciana Posted June 17, 2010 Share Posted June 17, 2010 I'm assuming they did that, because you're required to be 18 or older? Quote Link to comment Share on other sites More sharing options...
Noog Posted June 17, 2010 Share Posted June 17, 2010 I typed up a good 3 paragraphs in response and safari crashed :( I'll just tell you through MSN. ;) Quote Link to comment Share on other sites More sharing options...
antiaircraft Posted June 18, 2010 Author Share Posted June 18, 2010 I'm assuming they did that, because you're required to be 18 or older? Nope. I already asked about that, and it's just a technical limitation which they can't do anything about. There's no age policy that bars under-18s from the package. Quote Link to comment Share on other sites More sharing options...
Luciana Posted June 18, 2010 Share Posted June 18, 2010 Oh. Well that's pretty LAME. Call them again and see if there is another way you can apply for it? Or bother them until they give you free stuff. :> Quote Link to comment Share on other sites More sharing options...
antiaircraft Posted June 19, 2010 Author Share Posted June 19, 2010 Well, apparently they'll inform me if there's another way to apply in a couple of weeks. :yes: Quote Link to comment Share on other sites More sharing options...
Masaryk Posted June 19, 2010 Share Posted June 19, 2010 Can't they just lie about your age, since the system won't allow them to tell the truth? Quote Link to comment Share on other sites More sharing options...
antiaircraft Posted June 19, 2010 Author Share Posted June 19, 2010 *shrug* I guess that's against policy, and nobody's really going to go out of their way to be that helpful. Not in a Malaysian government-run company at least. Quote Link to comment Share on other sites More sharing options...
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