Laika Posted November 9, 2008 Posted November 9, 2008 Hello! I've got a problem with the Neopets Forums. When I click on "forum" the themes overview without theme pictures will appear. If I want to choose any of the themes a white window within nothing appears! So I can't have a look into the forums. It doesn't work. Has somebody here an idea what I can do? Perhaps changing any settings? Quote
Noog Posted November 9, 2008 Posted November 9, 2008 This is very peculiar to say the least. I have no idea what is causing this, but I would suggest taking a screenie of what you mean and then posting a link to them or something here, so other forum memberrs can better understand your problem :) Quote
Paulmc12 Posted November 10, 2008 Posted November 10, 2008 As Noog said, a picture would help a lot. I don't really understand what you mean. Quote
Laika Posted November 10, 2008 Author Posted November 10, 2008 This happens, when I click on "boards": There are no category pictures. When I click on a category, the FireFox window will become white. Quote
Strategos Posted November 10, 2008 Posted November 10, 2008 Do you have any advertisement blockers? If not properly configured, these can cause problems. Quote
Laika Posted November 10, 2008 Author Posted November 10, 2008 I don't know if I have advertisement blockers. Where can I find that option at FireFox? Quote
Unstream Posted November 10, 2008 Posted November 10, 2008 You can see if you have any advertisement blockers by clicking Tools > Add-ons > Extensions. Look at all of the add-ons there. One of them might be a advertisement blocker. Quote
Noog Posted November 10, 2008 Posted November 10, 2008 I would guess that firefox might have some sort of troubleshooting for things like this, maybe you should check. Quote
antiaircraft Posted November 11, 2008 Posted November 11, 2008 It looks to me like something is preventing your browser from loading that particular section of the site (as mentioned earlier, ad-blockers can sometimes cause problems like this). Have you tried loading the same page in a different browser? Quote
Laika Posted November 11, 2008 Author Posted November 11, 2008 There is no Addon, who blocks the Neopets board. I've deactivated all in "Extension", but the board still doesn't work. And I've tried the Neopets board with the InternetExplorer. There is the same problem... Quote
Unstream Posted November 11, 2008 Posted November 11, 2008 Maybe you have some sort of firewall blocking the images? Quote
antiaircraft Posted November 12, 2008 Posted November 12, 2008 It's also possible that it might be some sort of weird issue on Neopets' end... if that's the case, submitting a bug report to TNT would be a good idea. :yes: Quote
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