kahran042

Good to know - thanks!

I hope I can remember those things...

What kind of info will they ask for, if you know?

I went to Neopets today, only to find out I had been logged out. When I tried to log in, my password no  longer worked, so I tried to reset it. However, there was a bit of a hitch - to cut down on e-mail overload, I changed my account e-mail to a university e-mail account that I wasn't regularly using, but said account was shut down in 2016, so I'm not sure of how to get my password reset now. I did send a help request to the support staff, but based on what I've heard, it may take a while for them to get back. Can anyone here help me?

EDIT: By the way, I have checked, and the account does still exist, I just can't access it.