Melanie
-
Posts
2 -
Joined
-
Last visited
Content Type
Profiles
Forums
Events
Posts posted by Melanie
-
-
Something horrible happened to my account... it was frozen. I have made about 5 tickets and have tried and tried t get it back but absolutly no word from Neopets.
Does anyone know how to get in contact with Neopets so I can get my account back?
account being frozen after 15 years
in Neopets Help
Posted
thanks I have tried both of those, I have given, user name, email, names of my neopets and the type of pet it is etc. I am pretty sure I didn't break any rules as all I really did for ages was put my neopets into the hotel and spin the wheel.
I guess my biggest problem is the silence, I saw on facebook that if they think the account is being hacked they freeze it but now i can't get hold of anyone.
is there another way to get hold of them? I have made an alternative neopet account and created tickets (something I can't do with a frozen account) and sent emails.