Ghostiekitty
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Posts posted by Ghostiekitty
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Last week I found myself not able to log in, so I reset my password. After 15 years. Now my 'new password' isn't secure enough. I submitted an email, but I can't even submit a ticket. I have NO idea why, and for the first time I HAD the time to compete for the AAA/Chadley score in Daily Dare. Come day 5, nothin'. Nada. I am SO angry right now, because I know they will NEVER get back to me. Anyone else with a long standing account had this issue? I know I can create a new account and submit a ticket from there, but...no. Just no. I lasted NEARLY 2 decades with the one, giving me something to blow time on while in college, and now as a 'real' ::snort:: adult. This is just poor customer service, and they KNOW it.
The Official "I Can't Access My Account. Now What?" Board.
in Neopets Help
Posted
Well, it's been nearly a month, and now I've been 'Frozen' and 'Deactivated.' For those that suggested I send in a Support Ticket, I cannot as I cannot login to get to that page. No, I didn't have my page expire. I access my account through two different computers, the one at home and the one at ::coughcoughworkcoughcough:: I have resorted to emailing them daily. If they want to get rid of the site, then just do it and save us the trouble of thinking we have a chance of getting our accounts back! I'm not going to waste my time creating a side account to get everything back. I'm not exactly in college with freetime like I was when I created the account. I had everything set up so the now-busy adult in me could click on for a few minutes a day and get stuff done...I'm very disappointed right now because I can't do my favorite event, the Negg Hunt :(