I understand this sounds really stupid, but I find it really hard to get in touch with the people in charge of the Neopets site. At this time i'm so angry with them i'm tempted to forbid my daughter from even going to that place.
I have a 10 year old Daughter. She worked for months to earn enough Neopoints to buy a baby paint brush, and when she got the stupid thing she painted her neopet. In less than a day someone had somehow gotten hold of her password and logged into her account. They changed the password and her email, and so she was unable to access her own account. I tried emailing the Neopet team and calling the phone number to talk to someone, but they never responded to my emails and were never there to talk to when I called. I got a taped recorded message that no one ever responded too.
So my daughter opens another account, save again, and gets another baby paint brush. She paints her Neopet...then the very next day her account is frozen. As usual we are unable to talk to Neopets to find out why they are screwing us over like this.
How do you contact Neopets?
in Neopets Help
Posted
I understand this sounds really stupid, but I find it really hard to get in touch with the people in charge of the Neopets site. At this time i'm so angry with them i'm tempted to forbid my daughter from even going to that place.
I have a 10 year old Daughter. She worked for months to earn enough Neopoints to buy a baby paint brush, and when she got the stupid thing she painted her neopet. In less than a day someone had somehow gotten hold of her password and logged into her account. They changed the password and her email, and so she was unable to access her own account. I tried emailing the Neopet team and calling the phone number to talk to someone, but they never responded to my emails and were never there to talk to when I called. I got a taped recorded message that no one ever responded too.
So my daughter opens another account, save again, and gets another baby paint brush. She paints her Neopet...then the very next day her account is frozen. As usual we are unable to talk to Neopets to find out why they are screwing us over like this.
Any help/advice would be appreciated.