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Password Reset


bluegal

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On Neopets a week is nothing. You could try their facebook page but other than that you just need to be patient.

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Want to know something really weird?  I came on to Neopets one day last week and my password didn't work anymore, so in a panic i immediately emailed the team with all of my backup info in case I was being hacked.  After I emailed them I found a letter in my inbox about them requiring me to change the password.  I have been playing for a very long time and this is the first time I have ever received an email from Neopets like that.  Well, sure enough, the link was legit, they locked my account until I changed my password.  I emailed them back saying "sorry, just found your email link, reset the password, thanks I'm back in" and they answered the sorry email THAT DAY with a "glad everything is working" !!!    WHAAAA????  Same day service?  

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